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SHIPPING COSTS

The shipping costs are calculated automatically in the Cart after selecting the destination for the shipping.

The costs for shipping depend on:

  • The country where we have to ship to: different pricing for the Czech Republic, European Union, the rest of Europe and the rest of the World.
  • Shipping with Czech Post (Česká pošta) is cheaper and might take a couple of days, DHL express is more expensive, but faster with precise tracking. We have added GLS service which also includes tracking possibility but delivers only within Europe.
  • For all orders out of the European Union, we ship with DHL only.
  • The weight of the package depends on your order.
    • TIP: Do you want to save money on shipping when living outside of Europe? Order together with your friends – the DHL has the same price for a package from 0 kg up to 3 kg.

We will ship your order usually within 2-5 days when you received your order confirmation. As soon as the order is shipped you will be notified by e-mail. The time of delivery depends on your location, but within Europe, it’s usually between 1 – 2 working days (DHL express delivery within 24 hours within Europe, Česká pošta around 10 days) and for the rest of the world max. 5 working days with DHL. In case you haven’t received your order after week this time please contact us on e-mail merchandise (at) unitedmusic.cz and mention your order number.

Please, mind delays due to covid-19 outbreak in packages delivered by Postal Services. Usually it takes 2 weeks to deliver within Europe now. We suggest paying little more for GLS / DPD or DHL, but you will have your package much sooner.

Czech Republic – costs: up to 1 kg = 4 EUR, 1-2 kg 8 EUR.

Within Europe, we ship with Czech post, GLS or DHL express.

a) Czech post (post service): delivery within 4-10 days, up to 0,7 kg = 8 EUR

During December we decided not to ship packages with Czech Post due to extreme delays in delivery times caused by high demand.

b) DHL: delivery within 2-5 days, up to 3 kg = 31 EUR.
c) GLS: delivery within 2-7 days, up to 2 kg = 7-33 EUR.
d) DPD: delivery within 2-7 days, up to 2 kg = 7-33€

Rest of the World with DHL only, delivery within 5-10 days, up to 3 kg = 26-57 EUR depending on country.

Outside the EU, customs duties or taxes or additional fees may be charged by each individual country, and these are the responsibility of the customer. The height depends on from country to country. For more information please check with your customs department or postal service.