PRIVACY POLICY

At UM Production s.r.o., we value your trust and are   committed to protecting your data and privacy. We want you to feel confident that your personal data is handled not only in compliance with legal privacy obligations but also with care and ethical responsibility. The data collected from using our online store is used to improve our services and provide high-quality customer care.

Data Controller:
UM Production s.r.o.
Pařížská 1075/5
Prague 110 00
Company ID: 24281735
VAT ID: CZ24281735

Purpose of Data Processing:

  • Order processing
  • Handling complaints
  • Responding to inquiries
  • Targeted offers of goods and services
  • Marketing activities

Recipients of Personal Data:
Your personal data is carefully protected, and we use high-quality third-party tools to provide the best possible service. These tools process some of your data, and we ensure that each service complies with GDPR requirements. Our website also uses Google Analytics to track visitor behavior.

Third-party services:

  • Google (US): Behavior analysis, traffic monitoring, ads
  • Facebook (US): Behavior analysis, ads, customer support
  • Brevo (US): Email marketing
  • Zásilkovna (CZ): Order delivery
  • GLS (CZ): Order delivery
  • Gopay (CZ): Online payment gateway
  • DPD (CZ): Order delivery
  • DHL (CZ): Order delivery

Privacy Terms:

I. Basic Provisions
The controller of personal data under Article 4(7) of EU Regulation 2016/679 (GDPR) is UM Production s.r.o., Company ID 24281735, with its registered office at Pařížská 1075/5, Prague 110 00 (“Controller”).

Controller’s Contact Details:
Address: UM Production s.r.o., Pařížská 1075/5, Prague 110 00
Email: merchandise@unitedmusic.cz

Personal data refers to any information about an identified or identifiable individual.

II. Sources and Categories of Personal Data Processed
The Controller processes personal data that you provide or data obtained during the fulfillment of your order.

III. Legal Basis and Purpose of Processing

  • Performance of a contract (Art. 6(1)(b) GDPR)
  • Legitimate interest for direct marketing (Art. 6(1)(f) GDPR)
  • Consent for marketing purposes (Art. 6(1)(a) GDPR)

IV. Retention Period
Personal data is retained:

  • For the duration of the contractual relationship and for 15 years thereafter.
  • For marketing purposes, up to 10 years or until consent is withdrawn.

V. Data Recipients
Personal data recipients include:

  • Entities involved in the delivery of goods or payment processing.
  • Marketing and accounting service providers.

VI. Your Rights
Under GDPR, you have the right to:

  • Access your personal data (Art. 15 GDPR)
  • Correct or delete your data (Art. 16 and 17 GDPR)
  • Restrict processing (Art. 18 GDPR)
  • Object to processing (Art. 21 GDPR)
  • Data portability (Art. 20 GDPR)

VII. Security Measures
The Controller ensures that all necessary technical and organizational measures are in place to safeguard your data.

VIII. Final Provisions
By submitting an order through our online form, you confirm that you agree to these terms.

These conditions are effective as of January 1, 2024.